Essentials of Professional Carpet Cleaning

Too often unsuspecting consumers lured by specials find themselves victims of bait-and-switch advertising. The following guidelines were developed as a list of what consumers should expect from a carpet care professional.

Cleaning Standard – The professional carpet cleaner follows the guidelines of the Institute of Inspection Cleaning and Restoration (IICRC), a non-profit certifying body that sets and promotes high standards and technical proficiency within the cleaning industry.

Trained Technicians – Technician take the time to pre-inspect carpet in all of the areas that need cleaning, identifying the carpet’s construction and fiber, evaluating individual needs, and recommending an appropriate cleaning method or procedure.

No Hidden Costs – Expect itemized services and firm prices before the work begins. (Additional services, such as deodorization and carpet protector may be offered at an additional cost and at the option of the consumer.

Safety – All cleaning and specialty agents (cleaning solutions) and equipment used before, during, and after cleaning are used in strict accordance with manufacturer’s recommendations and appropriate safety regulations.

Pre-vacuuming – The technician (if needed) will carefully pre-vacuum all carpet before other cleaning techniques are employed, especially in major entry areas where soils accumulate.

Furniture Moving – Unless clearly specified otherwise, furniture moving to access and clean carpet underneath should be considered part of the normal cleaning job. (Items such as fish tanks, entertainment centers, china cabinets, computers, or delicate or fragile furnishings are considered exceptions.)

Spotting – Special attention to spots and stains is included in normal job performance.

Preconditioning –Special treatment with “preconditioning” agents on all carpet areas to be cleaned are included in the cost of cleaning.

Minimal Drying Time – The amount of time required for drying varies with different methods, degree of soiling, and aggressiveness of cleaning. However, under no circumstances should carpet during requirement more than 24 hours with proper ventilation. Continuous airflow and/or ventilation after cleaning expedite drying.

Thorough Cleaning – The technician takes steps to leave fibers as residue free as possible to prevent accelerated resoiling. There is no differentiation between “normal” cleaning and “special” cleaning!

Customer Satisfaction – Agape Carpet Services offers complete customer satisfaction or your MONEY BACK!!!